Suppliers of Victorian, Edwardian and Contemporary Hardware, Cabinet handles, Electrical fittings and Lighting.

Pickwick House -Privacy Statement

Privacy Statement

As privacy is an important issue, everything is done to protect your privacy. This Privacy Policy outlines the types of personal information gathered when you use the Pickwick House web site, as well as some of the steps undertaken to safeguard it.

The following principles apply to the personally identifying information we ask for and that you provide. "Personally identifying information" is information that individually identifies you, such as your name, physical address or email address.

Data collection

When making a purchase you are asked for some personal information in order to create an account (typically your name, email address and a password for your account) and we will use that information to provide the service.

Information sharing

We do not rent or sell personal identifying information to other companies or individuals. If you have an account, the information submitted under your account maybe shared among all of our services in order to provide you with a seamless experience and to improve the quality of our services. We will not disclose your account information to other people or non-affiliated companies, except in the limited circumstances described in this Policy or with your consent. We may store and process personal information collected on a secured site in Australia.


When you visit our Web pages you are free to remain anonymous. However, in order to communicate with us or order a product it is necessary for you to disclose personal information. We only collect the personal information which you disclose to us, such as when you place an order online. If you do not provide your personal information we may be unable to fulfill your order. Similarly, when you communicate with us regarding an order you have made we collect your e-mail address. We also use cookies to collect information, as discussed below. No further collection of personal information will occur without your consent.


We may, from time to time, use "cookies" to store your preferences, record session information and collect information on how you visit and access our Web pages. We collect information on the Web pages visited by our customers in order to help us to continue improving our services.

"Cookies" are pieces of information that our Web page transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many Web sites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer.

Changes to this Policy

Please note this Privacy Policy will change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. Regardless, we will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice. If you have any additional questions, please feel free to contact me on the numbers below.


Pickwick House

Phone and Fax message to 03 9489 0671 (+61 3 9489 0671 international)